(US) Chrysler recall #2 - Ram trucks require cluster upgrade

Chrysler Group LLC will recall an estimated 10,800 trucks – most of which are in dealer hands – to upgrade software that controls instrument-cluster illumination.

In-plant quality-control personnel discovered instrument-cluster backlighting may function intermittently on certain vehicles. Regulatory compliance requires that information displays be clearly legible.

Vehicle performance is unaffected and Chrysler Group is unaware of any accidents, injuries or complaints.

Chrysler Group engineers investigated and discovered the digital memory in some instrument clusters may not activate as intended.

Affected are Ram 1500, 2500 and 3500 pickups equipped with mid-line instrument clusters. Chrysler Group will update the cluster software at no charge to customers.

Chrysler Group will notify affected customers by mail next month.

Customers who are concerned may call 1-800-853-1403.

(US) Chrysler recall #1 - Software upgrade on 2014 Jeep Cherokee

Chrysler Group LLC will recall an estimated 132,000 SUVs to upgrade software that controls instrument-cluster lighting and active chassis systems.

Chrysler Group quality-control personnel observed reports of random warning-light illumination and instrument-cluster blackout. Both events occurred infrequently and appeared to resolve themselves by turning the vehicle’s ignition off and then on. However, regulatory compliance requires that clusters display complete information that is clearly legible.

Engineers discovered an issue in the vehicle’s anti-lock braking system (ABS) module that affects the instrument cluster display. The issue also has implications for the vehicle’s ABS and electronic stability control systems, but Chrysler Group is unaware of any reported problems involving either.

Chrysler Group is unaware of any associated accidents or injuries.

Chrysler Group will update instrument-cluster and ABS module software on certain 2014 Jeep Grand Cherokees. Most (91,559) are in the U.S.; 6,050 are in Canada; 2,662 are in Mexico; and 32,212 are outside the NAFTA region.

The upgrade will be performed at no cost to customers. Those affected will be notified by mail next month.

Customers who are concerned may call 1-800-853-1403.